Privacy Policy

This version: October 2026

This covers our site, calls and emails

Centerra Gate Services runs centerragatesdoors.com from Loveland, Colorado. This policy is about the information that reaches us via the website, by phone and by email, and about what happens to it after that.

We use information for the work you ask for

Information comes in so that we can answer you and do the job you asked about, from setting it up to finishing it and checking later that all is well. It also serves three everyday purposes: our business records, keeping the site secure and our legal duties.

We get what you give us, plus server logs

Most of what we hold comes directly from you. Fill in the web form and we get the details you enter, possibly including your name, phone number, email, the ZIP code or full address of the job (where the form has room) and a description of the work. Call or write to us and we get the content of that conversation, along with any photos or files you attach. A little server data is collected too: our hosting provider records the IP address, browser type, requested page and time of each visit, to secure the site and keep it available.

An assistant may reply in our chat

A conversation in the chat is stored with some details of the visit: the page it began on, the website that led you here, your approximate location judged from your internet address, your device and browser type, and a random code your browser holds so each visitor’s chats can be told apart. What is saved includes your messages and anything you enter, from your name, email and phone number to the details of the job. An automated assistant may answer it, with the providers that run the chat processing your messages to form the replies. The purpose is to answer you, help with booking the work and improve the chat.

We set no advertising or analytics cookies

The one cookie that may appear is a security cookie, which our hosting provider can set because the site strictly needs it. No cookies are set here for advertising or analytics. The host may count visits without any cookie, and that only produces anonymous totals of pages viewed.

Some details go to those who help us

A few outside providers handle information for us because they run services we depend on: our web host, our email service and the system that passes on form requests. Service partners who help us answer a request or do the work also get what they need for the job. We may also disclose information if the law requires it or when a person’s rights or safety need protecting.

We delete what we no longer need

We keep the details you send for as long as the request, the job, normal business record keeping and legal obligations call for, and delete them after that.

You can ask us to show, fix or delete it

Write to info@centerragatesdoors.com or phone (970) 293-8074 if you would like to see, correct or delete what we keep on file about you. We may need to confirm who you are before we act on the request. Using these rights does not affect the way Centerra Gate Services treats you.

Do not sell or share my personal information

Several state privacy laws, including California’s, give residents an opt-out right. It covers two things, the “sale” of personal information and its “sharing,” as each of those laws defines the terms.

Send an email to info@centerragatesdoors.com with the subject “Opt-out request” or call (970) 293-8074 and ask for the same thing. Give us your name together with the number or email you used to reach us, so that we can find your records. You do not need an account, and it costs nothing.

When your message reaches us, we confirm it and carry out the request before the legal deadline. The only details we ask for are those needed to locate your records.

An authorized agent may submit the request on your behalf, provided they have your signed permission.

You can also opt out through your browser. Where required by law, a Global Privacy Control signal counts as that browser’s request to opt out.

Nothing about the job changes when you opt out: not the price, and not the service.

We protect it with reasonable safeguards

We look after information with reasonable safeguards, though no system can ever be perfectly secure.

We do not direct this site to children

This site is not intended for children under 13, and we do not knowingly collect their information.

We date every update

Changes to this policy appear here with a new date above, so the latest version is always the one you see.

You can reach us by email or phone

Send privacy questions to Centerra Gate Services in Loveland, Colorado, at info@centerragatesdoors.com or (970) 293-8074.